Returns Management

At Full Circle Fulfillment, we excel not only in handling customer orders but also in managing returns efficiently and ensuring customer satisfaction throughout the process. ​

Order Pick & Pack

Once a return is authorized directly with a customer, the item is shipped back to our Full Circle Fulfillment center using a dedicated P.O. box address. Upon arrival, our team swiftly scans the items into our CRM system, reconciling the return with the customer's details and confirming safe receipt.

We meticulously inspect the returned product, noting its condition and ensuring it is complete, unopened, and with packaging intact. According to the agreed-upon protocol, we then either return the product to the client's stock for resale, re-package it, or set it aside for disposal based on their preferences.

At Full Circle Fulfillment, we recognize the critical role of efficient returns processing in maintaining customer satisfaction and loyalty. Trust us to handle your returns with precision and care, allowing you to focus on confidently growing your business.